FAQ

Frequently Asked Questions

CAN YOU HELP WITH PACKING?

Yes, Mr. Movee can assist with both packing materials, and the actual packing of your belongings. Contact us for more information.

CAN YOU CONFIRM THE TIME THAT YOU WILL DELIVER OUR GOODS?

With transport, there are a lot of variables that can effect pick up and delivery times.
Most times, we can estimate am or pm, but most times, the driver will call you when they are sure on the timing of your move. Mr. Movee strives for the best communication possible, but unforseen occurrences can effect many parts of moving.

IS THERE A COOLING OFF PERIOD FROM WHEN WE BOOK?

Yes, Upon confirming your booking, Mr Movee offers you 24 hours cooling off. After that period, the booking is taken as final and absolutely confirmed.

WHAT ARE YOUR PAYMENT METHODS?

Mr Movee accepts Credit Card, Cash, Cheque or you can direct debit with prior arrangement.

WHAT KIND OF PIANOS CAN YOU MOVE?

Mr Movee specialises in Piano Removals including Grand Pianos, Pianolas, Upright Pianos and Organs. We have had over 20 years experience in the careful removal of Pianos. You can trust us with your prized possessions.

WHAT ARE YOUR TERMS AND CONDITIONS?

Are terms and conditions are viewable on our terms and conditions page.